Privacy Policy
At Masfaa, we value your trust. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services. By using our platform, you agree to the practices outlined below.
1. Information We Collect
Masfaa may collect different types of information to help us provide a smooth and secure shopping experience.
Personal Information
This includes details you provide during account creation or checkout, such as your name, email, phone number, delivery address, and payment details.
Website Usage Data
We automatically collect information about how you browse and interact with our site — for example, the pages you visit, time spent on the website, and actions taken.
Device Information
We may gather technical data such as your device type, browser, IP address, operating system, and unique device identifiers.
Cookies & Tracking Tools
Cookies help us improve your experience by remembering your preferences, understanding how you use the site, and enhancing functionality.
You may choose to disable cookies through your browser settings.
2. How We Use Your Information
Masfaa uses your data to:
· Process and deliver your orders
· Provide customer support and respond to inquiries
· Personalize your shopping experience
· Improve website performance and user experience
· Send order updates, notifications, and relevant offers
· Detect and prevent fraud or misuse
· Comply with legal and regulatory requirements
3. Sharing of Information
Masfaa does not sell or rent your personal information to third parties.
We may share data only in the following cases:
· Trusted service partners who assist with deliveries, payments, or website operations
· Law enforcement or authorities, when legally obligated
· Platform features that involve user interactions (e.g., product reviews)
All partners are required to maintain the confidentiality of your information.
4. Data Protection & Security
We implement industry-standard security measures to safeguard your personal information from unauthorized access, misuse, or disclosure. While no system is entirely foolproof, we regularly review and upgrade our security practices to ensure your data remains protected.
5. Your Rights & Choices
You have full control over your information:
· You can update your details anytime through your Masfaa account
· You can opt out of promotional emails by using the “unsubscribe” link
· You can manage or disable cookies via your browser settings
6. Children’s Privacy
Masfaa does not knowingly collect information from individuals under the age of 13. If we discover that data has been collected unintentionally, we will delete it promptly.
7. Updates to This Policy
We may revise this Privacy Policy occasionally to reflect changes in our processes, technology, or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting.